Ordering Sessions
Ordering Questions:
When can I see my proofs?
Generally, it takes about two weeks to edit and prepare your images for you to enjoy. Digital files will be uploaded, narrowed to a gallery of 20-30, and then hand edited one at a time to near perfection. Black and white conversions will be made from those color images with the best contrast for this style of print. After your session is complete we will look at the calendar and select an Ordering Session date and your proof posting date.
Why do I have to come to you? Can’t I just see them online?
Vanessa G. Photography is a custom portrait service. In order to better serve you and provide top quality customer service, you will be asked to attend an ordering session at the studio. This is to your advantage. You will have the opportunity to see and touch all products offered. Some of which cannot be fully appreciated by viewing online. In addition, you can see sample wall galleries on display to help you visualize the possibilities of your own images.
You will have a professional at your side to answer any questions you might have about prints or products offered. You will be able to view your own images in the exact size you might want to order. If needed, you can compare two or more images side by side and zoom in to see details. Should you select a custom product like a Storyboard or Birth Announcement, it can be edited to your satisfaction during your session. You will be able to approve the final proof during this time. None of these are possible when viewing online.
To maximize our time, you should invite all of your decision makers to your ordering session.
Rest assured that there will not be any pushy sales tactics involved. You are expected to enjoy this experience and leave feeling happy and satisfied.
Do I have to place my order NOW? Can I wait until later?
Your contract agreement requires an order within 30 days after your images are available for viewing. If your session includes a print credit, it will expire after 30 days. If you have not placed an order within 30 days, a $300 deposit is required to keep your digital files available for an extended 30 day ordering period. After these 30 additional days, your $300 deposit will expire. Images not ordered are still purged regularly.
Can’t I just scan my smaller prints and make copies for extended family members?
NO! It is very illegal to scan prints and make copies of them. You need to purchase as many images you need. All images taken by Vanessa G. Photography are copyright protected by federal law. No reproductions, print or digital, should be made without written consent of the photographer. At your session you will be asked to sign a Session Contract and Model Release form acknowledging these facts. Violations of our copyright will be taken seriously and are punishable by law…even without a signed contract.
To be very clear, the following are not permitted and are in violation of our copyright:
DO NOT scan images and reprint them.
DO NOT scan images and post on line (Facebook for example). If you have the disk of images, you have permission to use them online.
DO NOT take photos of your prints with your cell phone and post those images on line (Facebook for example).
What happens during an ordering session?
First, you will be invited to explore the studio galleries and gather a few ideas for the prints and products you might be interested in having. You will enjoy comfortable seating and be offered a light refreshment. Kleenex’s will be available at that time of your viewing because happy tears are expected. The next step will be narrowing down your list of favorite images and deciding how to use them.
I want my family to see the images too. Can you post them online?
Yes! The images will be posted in a private online viewing gallery for 7 days.
How long will it take for my order to arrive?
Generally, you can plan to pick your order up within 3 weeks.
Do you offer a payment plan?
Yes! Starting with a $500 investment, we offer payment plans.
Can I order more prints at a later date?
Yes and No. Because digital images require digital storage, images not ordered in 30 days will be frequently purged from the storage system. Any image ordered during your 30 day window will be kept on file for as long as possible. This may be up to one year. As long as your images are on file, you may order additional items. All non-ordered images will be deleted to conserve storage space, as they will be considered unwanted.
I want a CD of my images. Can I order that?
Yes! Low Resolution files, for digital sharing only, are FREE and are gifted at multiple investment levels. High Resolution files, for printing your own images, are available for purchase. Find more about this topic under the CD of Images tab under Session Information.
Copyright Notice: All images taken by Vanessa G. Photography are copyright protected by federal law. No reproductions, print or digital, should be made without written consent of the photographer. At your session you will be asked to sign a Session Contract and Model Release form acknowledging these facts.
The TEXT found on the website and blog is also copyrighted to Vanessa G. Photography. Photographers may link to this page if needed, but should not COPY our text.